Your privacy matters to us. This statement explains how we collect, use, and protect your data under UK GDPR.
Last Updated: 29 July 20251. Introduction
This privacy statement applies to all visitors and customers of https://ilovepowerbank.com/. We comply fully with UK GDPR and other applicable privacy regulations.
- We clearly explain why we collect personal data.
- We collect only what is required for lawful purposes.
- We obtain explicit consent where necessary.
- We use strict security measures to protect your data.
- You can request access, correction, or deletion of your data at any time.
2. What Data We Collect and Why
We collect personal data for the following purposes:
| Purpose | Data Collected | Retention Period |
|---|---|---|
| Contact (phone/email/forms) | Name, email, phone | As long as needed to respond |
| Payments | Name, billing address, payment info | Up to 7 days (legal/accounting) |
| Account registration | Name, email, password (hashed) | While account is active |
| Newsletter subscription | Until unsubscribed | |
| Customer support | Name, email, message | Until issue is resolved |
| Personalised services | Browsing data, purchase history | As long as needed |
| Deliveries | Name, address | Until delivery is confirmed |
3. Consent and Records of Consent
When required by law (e.g., for cookies, analytics, marketing), we obtain explicit consent via a Complianz-powered consent banner.
We record:
- Consent categories granted or denied
- Timestamp of consent
- User/session identifier
- Country or region (IP-derived)
You may withdraw consent at any time through the cookie banner or by contacting us.
4. Cookies
We use cookies to personalize content, analyze traffic, and improve your browsing experience. Full details are available in our Cookie Policy. You can change preferences anytime via the consent banner.
5. Sharing with Third Parties
We only share your data with trusted parties, including:
- Processors such as hosting, analytics, and payment providers
- Parties you have explicitly consented to
- Legal authorities when required
6. Disclosure Practices
We disclose data when legally required (e.g., investigation, court order) or during business transfers such as mergers or acquisitions. If possible, affected users will be notified.
7. Security
We implement encryption, firewalls, and strict access controls. Only authorized personnel may access your personal data.
8. Third-Party Websites
Our site may contain external links. We are not responsible for the privacy practices of third-party websites. Please review their policies separately.
9. Your Rights
Under UK GDPR, you have the right to:
- Know why your data is collected
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion ("right to be forgotten")
- Withdraw consent anytime
- Request data portability
- Object to certain processing activities
10. Submitting a Complaint
If you believe your data is mishandled, you may file a complaint with the ICO:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow, Cheshire SK9 5AF
https://ico.org.uk
11. Children
Our website is not intended for users under the age of 16. We do not knowingly collect personal data from children.
12. Contact Details
Nestwell Goods Limited
187 Lancing Road, Highfield, Sheffield, United Kingdom.
Email: support@ilovepowerbank.com
Phone: +447436232831
Website: https://ilovepowerbank.com